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Wanaka Helicopters COVID-19 Customer Policy

20th March 2020

As we experience the effects of the COVID-19 pandemic in New Zealand Wanaka Helicopters number one priority at this time is keeping our staff, students and clients/customers safe and healthy. 

For this reason we have put into effect a strict policy for our clients/customers. 

  • All clients/customers who have travelled from overseas from 15th March must adhere to the governments 14-day self-isolation protocol
  • Additional to this travellers who arrived prior to this date must have been in New Zealand for 14-days and clear of any symptoms

We understand this is additional to the government’s enforceable self-isolation regulations that came into effect on the 15th March 2020. In essence we will not take any passengers on a flight who have been in New Zealand for less than 14 days – the length of the potential incubation period of COVID-19. 

Whilst this may seem an extreme measure. The protection of our staff, students and clients/customers is most important at this point. 

The Wanaka Helicopters workplace is working to reduce the spread of COVID-19 in the following ways:

  • Washing hands with soap and water often for at least 20 seconds
  • Sanitizing hand rub dispensers are placed in prominent places in the workplace
  • Avoiding touch of eyes, nose or mouth if your hands are not clean
  • Avoiding physical contact when greeting customers
  • Keeping the workplace clean and hygienic – disinfecting surfaces regularly (desks and tables, phones and keyboards)
  • Avoiding close contact with people who are unwell
  • Cleaning aircraft seats and headsets using wipes from the “Wipepod”
  • Looking after ourselves – eat a healthy diet and get good rest to boost immune systems
  • Staff staying home if feeling unwell, even with a mild cough or low-grade fever (37.3 C or more)

If you have any further questions please contact Pete Spencer-Bower (CEO) on 03 443 1085. 

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